Supports the development and maintenance of technical documentation, knowledge base content, release notes, and training materials. Collaborates with product managers, engineers, and subject matter experts to translate complex concepts into accessible information. Helps deliver training to internal teams and clients, maintains content accuracy and accessibility, and ensures documentation follows company standards and branding guidelines.

Validates, normalizes, merges, and quality-checks geological datasets including drillhole, geochemical, geophysical, and spatial data. Improves data-processing workflows, supports automation, beta-tests AI/ML tools, and provides geoscience expertise to product and engineering teams. Tracks client projects, professional-services hours, timelines, blockers, and escalations while transforming raw geological information into reliable inputs for software products and AI models.