Manage and grow a portfolio of Eventeny clients by driving retention, renewals, expansion, and successful platform adoption. Responsibilities include account planning, health metric analysis, renewal forecasting, contract negotiation, upselling, cross-selling, customer communication, and maintaining account records. The role partners with Customer Operations, supports customer events and presentations, and serves as a trusted advisor to clients.

Drive awareness, acquisition, and engagement through data-driven growth marketing across paid, organic, lifecycle, referral, conference, and partnership channels. The role owns multi-channel campaigns, funnel optimization, A/B testing, marketing automation, KPI reporting, customer and market research, and growth initiatives. It also leads the growth marketing function, establishes processes and standards, mentors team members, and collaborates with sales, customer success, product, creative, and content teams.

Drive ticketing and mobile solutions revenue by owning the full enterprise sales cycle: prospecting, consultative demos, negotiation, and closing net-new and expansion deals. Build and manage pipeline, coordinate with Account Strategy and Customer Success for onboarding, provide competitive intelligence to Product/Marketing, maintain CRM records, and travel occasionally for customer meetings and events.