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The NOC Engineer will monitor network performance, resolve incidents, support customers, participate in upgrades, and document infrastructure.

Manage bookkeeping for parent and subsidiaries, maintain general ledger, handle Greek tax filings (VAT, INTRASTAT, VIES, ΦΜΥ), support monthly close and group reporting, reconcile A/P, A/R and bank accounts, execute payments, monitor vendor contracts, submit new contracts to tax authorities, improve financial processes, and participate in finance and ERP projects.

Provide advanced hands-on support and troubleshooting for enterprise Cisco Unified Communications and Contact Center platforms. Diagnose VoIP/SIP/RTP and call-routing issues, maintain IVR/call flows, manage escalations, ensure high availability, meet SLAs, and propose service improvements while collaborating with vendors and customers.