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Pre-sales technical role building and presenting POCs on the Omni platform, uncovering use cases, supporting sales evaluations, and transitioning trials to customers while partnering with product and engineering.

Lead technical discovery, demos, and large-scale POCs for enterprise customers; mentor Solutions Engineers; partner with sales and product leadership to shape technical playbooks and influence roadmap; drive transitions from trials to production and represent the org in executive customer conversations.

The Technical Support Manager will lead the Product Expert team, providing high-quality customer support, driving team performance, and advocating for customer insights to improve the product roadmap.

Lead complex technical projects and manage delivery partners to ensure excellent customer experiences, providing technical leadership and insights to shape product direction.

Responsible for driving BI/analytics SaaS sales to mid-market and enterprise accounts (500–5,000 employees). Manage full sales cycle using MEDDPICC and 3 Whys, lead POCs/workshops with Solutions Engineering, build partner-sourced pipeline, create renewal/cross-sell business cases, and deliver accurate GTM forecasts to exceed quotas.

Own and expand enterprise (5,000+ employees) strategic accounts end-to-end: build long-term account plans, engage C-suite, navigate procurement/legal/security reviews, coordinate internal teams, influence product and GTM, and deliver forecastable revenue on high-value, complex deals.

Own the full sales cycle for Omni's BI/AI analytics platform in the mid-market (100–500 employees). Generate pipeline via outbound and inbound, qualify using MEDDPICC and 3 Whys, run POCs with Solutions Engineering, build value cases, forecast accurately, and collaborate with partners and account teams to drive onboarding, cross-sell, and renewals.

The Product Expert role involves providing technical support to Omni customers, assisting them in using the product, solving data problems, and advocating for customer needs internally.

Sell Omni's AI analytics platform to Benelux mid-market and enterprise accounts. Manage full sales cycle using MEDDPICC and 3 Whys, lead POCs and workshops with Solutions Engineering, build channel and SI partnerships, develop renewal and upsell business cases, and produce accurate GTM forecasts to exceed quotas.

As a Product Expert, you will provide technical support to customers, utilize SQL and data analytics, advocate for customer needs, and help establish the local team in Sydney.