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Operate and improve network and IT systems for a distributed 24/7 workforce. Troubleshoot networks, endpoints, access and infrastructure, perform root cause analysis, automate and eliminate recurring issues, proactively monitor and harden systems, document and standardize processes, and independently own shifts and major incidents. Leadership-level role expects systemic improvements, automation, and raising team effectiveness.

Own overnight incident command for a SaaS platform: detect, triage, and resolve incidents; monitor platform health; ensure cross-shift handoff; train a night backup; collaborate with DevOps; escalate appropriately.

The Senior Full Stack Developer at EviSmart will build and deliver features in C#/.NET and React, ensuring quality and standards are met, collaborating closely with teams in a fast-paced environment.

Build and operate production machine learning platforms for document extraction, prescription processing, scan quality, restoration design, and AI agents. Establish evaluation and accuracy reporting, create feedback loops that convert customer corrections into training data, standardize model deployment and registries across squads, support multi-tenant behavior, and migrate inference workloads to the cloud. Set company-wide AI direction while balancing deterministic rules, human review, model performance, privacy, and inference costs.

The Data Architect will own the design and implementation of a unified data warehouse, manage data ingestion processes, and ensure data quality and governance while supporting AI initiatives at EviSmart.

Own end-to-end verification and adoption of product features: create and run functional/manual test cases from FRDs, lead UAT with stakeholders, produce documentation and training, and run 30-day post-launch audits to confirm Day-1 readiness and reduced support tickets.

The Automation & Stability Engineer will build and maintain automated test infrastructure, including a Global Regression Library and security gates, to ensure quality and performance in software releases.

Lead overnight production incident response for a SaaS platform supporting dental laboratories. Monitor platform health, investigate issues using logs, dashboards, APIs, databases, and diagnostic tools, identify impacts and root causes, restore service through fixes or workarounds, coordinate technical teams, communicate with stakeholders, document incidents, complete handoffs, and train a backup teammate.

Own onboarding for complex, multi-module B2B SaaS customers from sales scoping through go-live. Map EviSmart to customer LMS platforms and workflows, support tailored demos, lead onboarding calls, coordinate Sales, Product, and Customer Success, maintain HubSpot status records, and deliver timely, accurate implementations. Success is measured through customer retention, reduced onboarding cycle time, on-time go-live, scope accuracy, and process improvements.

Lead and coordinate four product pillars, unblock and mentor Product Managers (Revenue Engineers), own roadmap and product ops, align engineering and AI squads, and translate customer problems into prioritized shipping work.