The Software Development Engineer will develop cloud-based applications, manage product features, participate in Agile processes, and support customer needs.

Monitor and backstop cloud automation 24x7x365, manage incidents and alerts, lead major incident bridges, engage customers and executives via phone, email, and tickets, and perform initial investigations.

Manage day-to-day benefits, leave, rewards, recognition, and employee events. Administer benefits and leave programs, support compensation workflows, run rewards platforms, coordinate events, improve workflows with automation/AI, maintain SOPs, and provide responsive employee support.