Top Tech Jobs & Startup Jobs

Configure and implement HaloPSA from discovery through go-live, including Zendesk data migration, service desk workflows, CRM, billing, reporting, ticket routing, and integrations with QuickBooks, FlexPoint, SharePoint, and Claude. The role also documents solutions, trains users, provides post-launch administration, and continuously improves automation and service delivery processes.

Prepares and sends accurate client invoices based on contractual terms, manages billing schedules, resolves discrepancies, maintains billing records, and supports financial reporting and revenue recognition. The role also maintains timesheets and documentation, communicates with clients and internal teams, escalates complex issues, and ensures billing complies with agreements, accounting standards, and applicable regulations.

Supports daily HR operations, including payroll and benefits administration, HRIS maintenance, policy and compliance management, health and safety monitoring, recruitment support, employee relations, training, and leadership guidance. The role manages employee records, assists with HR budgets, addresses workplace concerns, and ensures compliance with employment and privacy legislation.

Manage high-volume accounts payable and accounts receivable activities, including invoice and payment processing, reconciliations, vendor and customer account management, and financial reporting in NetSuite and Tipalti. Support month-end, quarter-end, and year-end close activities, maintain accurate records, resolve discrepancies, communicate with stakeholders, and identify opportunities for process improvement and automation.

Manage and support multi-client IT infrastructure across on-premises and cloud environments. Responsibilities include network, server, firewall, VPN, Microsoft 365, Active Directory, Azure, VMware, and Hyper-V administration; security monitoring and patching; Level 1 and Level 2 troubleshooting; disaster recovery support; ticket management; proactive monitoring; documentation; and performance reporting.

Administer and support on-premises and cloud IT infrastructure across multiple client environments. Manage networks, servers, firewalls, VPNs, Microsoft 365, Active Directory, Azure, VMware, and Hyper-V. Provide Level 1 and Level 2 troubleshooting, security monitoring, vulnerability management, patching, disaster recovery support, performance monitoring, documentation, and ticket management using ConnectWise, Kaseya, and ServiceNow.

Manages daily HR functions including payroll and benefits administration, HRIS maintenance, policy implementation, compliance, health and safety monitoring, recruitment support, employee relations, training, and performance-related guidance. The role advises leadership, maintains employee records, supports investigations, and helps manage HR budgets while ensuring compliance with employment and privacy legislation.

Processes vendor invoices, payments, customer billings, and incoming payments. Maintains vendor and customer records, reconciles AP and AR ledgers, resolves discrepancies, handles inquiries, supports reporting, audits, cash flow forecasting, and general accounting administration. The role requires discretion with confidential financial information and accurate work in a high-volume transaction environment.

The Onboarding Specialist facilitates client transitions to new service offerings, focusing on tool deployment, documentation upkeep, and technical assessments while managing communication with stakeholders.

The SOC Analyst role involves monitoring security events, managing incident response, analyzing logs, and improving internal processes. The analyst communicates with stakeholders and participates in threat-hunting activities.