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The role focuses on providing excellent customer support and fostering positive client relationships while ensuring employee satisfaction and a healthy work environment.

The Quality Analyst role focuses on supporting customer experience management through effective assessment and enhancement of service delivery processes.

The role involves monitoring and evaluating the quality of customer interactions, providing feedback, and supporting continuous improvement efforts. Requires 1-2 years of experience.

Oversee customer service operations, manage a team, and ensure implementation of policies and processes to enhance customer interactions. Act as a liaison between departments and support the strategy for the department.

As a Digital Officer - Virtual Relationship Manager at Teleperformance, you will manage customer relationships and provide support. You'll contribute to a positive work environment and ensure client satisfaction.

Provide technical support to employees for hardware and software systems. Diagnose problems, troubleshoot, and recommend IT infrastructure improvements. Work independently and improve processes. May lead junior team members.

The recruiter will focus on sourcing talent, building positive relationships, and fostering an inclusive workplace culture at Teleperformance.

Oversees operational support for the contact center, managing workforce planning, staffing, scheduling, training programs, and quality issues. Leads a team of specialists and implements policies and standards aligned with departmental strategy.

Provide technical support to employees relating to hardware and software issues, troubleshoot problems, and suggest IT infrastructure improvements.

The role involves developing training materials, delivering training, and assessing training effectiveness for various disciplines. It includes both technical and non-technical training, coordinating team operations, and supervising lower-level specialists.