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Provide multilingual omnichannel customer support using Teleperformances support technologies. Role requires B2 language proficiency, undergraduate education, and ~6 months customer service experience. Supports clients across on-site and work-at-home programs while contributing to a positive, inclusive team culture.

As a Customer Support Executive at Teleperformance, you will provide customer experience management and support while fostering great client relationships in a diverse team environment.

Teleperformance seeks individuals for customer experience management roles focusing on employee satisfaction, diversity, and workplace culture.

As a Customer Support Executive, you will provide exceptional customer service, fostering positive relationships and ensuring customer satisfaction. You'll work with advanced support technologies and processes to drive positive outcomes for clients and contribute to a collaborative team environment.

The Customer Support Executive will provide premier customer experience management, ensuring excellent service while maintaining positive relationships with clients and communities.

The WFM Analyst I oversees all operational support aspects of the contact center, managing staffing, scheduling, and forecasting. They ensure quality issues are addressed and may monitor training programs. This role typically requires a professional degree and 1-2 years of experience, involving process improvement and team leadership.

This role focuses on employee satisfaction, fostering relationships, and ensuring a supportive environment for work-life balance.

Provide technical support to employees for hardware and software systems, troubleshoot issues, and assist in IT infrastructure evaluation.

Provide omnichannel customer support using Teleperformances support technologies. Role suited for undergraduates and freshers with B2 language proficiency. Work may be on-site or work-at-home. Contribute to client satisfaction, follow company processes, and participate in a diverse, inclusive workplace that emphasizes employee development and wellbeing.

Responsible for managing the collections process, ensuring timely receipts, resolving payment issues, and maintaining client relationships while supporting the finance team with reporting and audits.