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Provide customer experience support using Teleperformance’s channels and technologies. Must meet typing requirement (30 WPM, 90% accuracy), have B2 language proficiency, and education of 10th + 2. Work may be on-site or work-at-home depending on program.

Provide omnichannel customer support (phone, chat, text) for post-sale technical and non-technical inquiries, handle high-volume low-complexity and lower-volume higher-complexity issues, act as liaison for order/returns in distribution centers, follow standard procedures with moderate supervision.

Analyze BI data to inform business and product decisions, blend historical and external data sources, identify industry and customer trends, and model outcomes with cross-functional partners. Independently execute established processes, contribute process improvements, and may lead or set objectives for more junior team members.

Provide post-sale customer service and support via phone, chat, or text for end consumers and business customers. Handle high-volume low-complexity inquiries and lower-volume higher-complexity issues, resolve customer problems, liaise with distribution/production for order-related issues, and support walk-in service centers. Follow standard procedures with moderate supervision.

Provide omnichannel post-sale customer support (phone, chat, text) for low-to-moderate complexity inquiries; analyze and resolve customer issues; act as liaison with production/distribution for orders, returns, and repairs; work in call center, distribution center, or remote settings using established procedures and tools under moderate supervision.

Provide post-sale customer support via phone, chat, or text for business and consumer customers. Handle high-volume low-complexity inquiries and lower-volume higher-complexity issues, act as liaison with production/distribution for order-related concerns, and resolve routine technical and non-technical problems following standard procedures with moderate supervision.

Provide omnichannel post-sale customer support via phone, chat, and text. Resolve routine and some technical issues, act as liaison for orders and returns, support walk-in or distribution center customers, follow standard procedures, and work under moderate supervision.

Provide omnichannel post-sale customer support (phone, chat, text) resolving technical and non-technical issues, liaison with production/distribution, handle high-volume inquiries, and follow standard procedures with moderate supervision.

Join Teleperformance as a customer experience representative. Responsibilities include maintaining a typing speed of 30 WPM with 90% accuracy, and proficiency in language skills. The role emphasizes employee satisfaction and a supportive environment.

Join Teleperformance as a Quality Analyst, focusing on providing exceptional customer experience and fostering employee satisfaction. Engage with advanced support technologies in a diverse environment while promoting inclusion and community contributions.