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Provide customer experience support for global clients using established omnichannel support technologies and processes. The role requires B2-level language proficiency, a Versant VWT score of 58, and completion of 10th plus 2 education. Teleperformance emphasizes employee support, inclusion, development, and work-life balance.

Provides day-to-day technical support for employees’ hardware and software systems. Diagnoses and resolves user issues, escalates problems when necessary, and delivers timely responses to technical queries. Assists with hardware and software evaluations and recommends infrastructure improvements. Works independently within established standards, improves support processes, shares best practices, and may coordinate junior team members.

Conduct outbound calls and emails to identify and qualify business prospects, explain Google products, lead prospecting campaigns, manage pipeline, and achieve sales quotas. Build rapport with decision-makers, pitch solutions based on customer needs, expand existing customer accounts, document sales workflows, contribute to process improvements, and troubleshoot or route minor technical issues. The role includes paid training and a hybrid schedule near Yonge and Eglinton.

Handle sensitive, urgent, and high-value customer escalations for guests and hosts from intake through resolution. Mediate disputes, make discretionary financial decisions, explain policies, protect customer information, and deliver personalized outcomes. Serve as a subject matter expert, identify trends, provide process feedback, support pilots, and collaborate cross-functionally. The role requires autonomous judgment, strong communication, conflict resolution, organization, and schedule flexibility, including weekends, holidays, and variable shifts.

Own complex, urgent, and high-value customer escalations from start to finish. Mediate between guests and hosts, make discretionary financial decisions, explain policies clearly, and deliver effective resolutions. Serve as a subject matter expert, identify trends, provide process feedback, support customer experience pilots, and maintain accuracy and security of customer information. The role requires strong judgment, conflict resolution, communication, organization, and adaptability in a fast-paced, onsite contact-center environment.

Administers accounts payable processes, including invoice verification against purchase orders, receipt confirmation, purchase approval validation, payment authorization and processing, and ledger reconciliation. Identifies improper charges, validates transactions, ensures timely payments, improves daily processes, and may lead junior team members. The role requires independent execution of established standards and approximately 1–2 years of professional experience.

Provide customer experience and omnichannel support for global clients while using established support technologies and processes. The role is open to undergraduates and freshers, with a minimum six months of experience potentially accepted. Candidates need B2-level language proficiency and an SVAR score of 60. Teleperformance emphasizes employee development, inclusion, work-life balance, and supportive team culture.

Plans, organizes, and controls administrative and business-process projects. Responsibilities include building teams and schedules, allocating resources, monitoring cost and staffing, ensuring quality standards, resolving obstacles, coordinating vendors, and managing interrelated or transformation projects. The role also develops policies and processes, drives tactical initiatives, coaches specialists, and leads teams with employee lifecycle responsibility.

Drive enterprise B2B sales for Google Cloud solutions by managing a geographic territory, prospecting and qualifying accounts, conducting solution discussions and demos, developing stakeholder relationships, maintaining Salesforce pipeline accuracy, and leading opportunities through contracting. The role requires meeting quarterly sales quotas, partnering with marketing and customer success teams, supporting events, tailoring messaging, and positioning technology solutions to business outcomes.

Attracts, screens, interviews, and recommends candidates for internal and external positions. Responsibilities include promoting the employer brand, referring applicants, administering pre-employment tests, checking references, conducting exit interviews, providing candidate feedback, and supporting job advertising. The role works independently within established standards, improves recruiting processes, and may coordinate junior team members.