Top Tech Jobs & Startup Jobs

Join Teleperformance to contribute to customer experience management while working in a supportive and inclusive environment that values employee satisfaction and development.

The Business Development Assistant will engage with prospective clients, explain Google products, manage sales campaigns, and achieve monthly quotas while utilizing CRM systems.

Analyze BI data to inform business decisions, assess industry trends, and partner with departments to model business strategy outcomes. Manage projects and oversee team activities to improve processes.

The Business Intelligence Analyst I analyzes data to inform business decisions, identifies market trends, and partners with various departments to model business strategies.

Join Teleperformance to provide superior customer experience management. Foster team relationships, support client satisfaction, and maintain a positive work environment.

The Employee Relations Specialist I will ensure a supportive workplace, focusing on employee satisfaction, healthy work-life balance, and promoting inclusion and diversity in the organization.

This position provides general customer service and support across various channels, analyzing customer issues, and facilitating communication between customers and departments.

Provide post-sale technical and non-technical customer support via phone, chat, or text. Handle high-volume, low-complexity inquiries and lower-volume, higher-complexity issue resolution. Serve as liaison between customers and distribution/production for order or return issues and support walk-in service center customers. Work with basic job procedures and tools, operate with moderate supervision, and resolve routine problems independently.

Perform quality monitoring and evaluation of customer interactions, ensure adherence to client standards and processes, provide feedback and reporting to improve service delivery, and support continuous improvement initiatives in a customer experience environment.

Provide omnichannel customer support using company tools and processes, resolve client inquiries, maintain strong client relationships, and contribute to a positive customer experience while following company policies and quality standards.