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Execute manual functional, regression, integration, and usability tests; create test cases; track defects; perform backend/database validation with SQL; collaborate with developers in Agile; support automation initiatives.

Execute and track B2B marketing campaigns across digital, email, paid media, partner programs, and events. Manage HubSpot campaign setup, lead routing, reporting, and trade show logistics. Support partner co-marketing, build emails, maintain data quality, and contribute to performance dashboards and attribution.

Design, develop, test, and maintain Microsoft Dynamics Business Central extensions using AL. Create functional specs, implement CI/CD deployments to AppSource/PTE, develop automated tests, integrate generative AI features, perform troubleshooting and performance tuning, mentor juniors, lead refactoring and R&D, and conduct code reviews.

The role involves leading a global Customer Support team, managing operations, collaborating cross-functionally, coaching team members, and ensuring high-quality support for Binary Stream products.

Provide technical support for Binary Stream products: create and manage support tickets, reproduce and troubleshoot customer issues, liaise with Development for defects, maintain communication, and contribute to support process improvements and coaching.