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Provide evening-shift administrative and client support for the Client Services Team: handle client communications, submit bottle orders and re-analyses, log samples into LIMS, prepare reports and invoices, assist logistics/shipping, monitor turnaround times, escalate issues, support audits and team training.

As Operations Manager, oversee laboratory operations, ensure safety and quality standards, maintain client relations, and manage budgets and staffing.

The Client Services Administrator supports the Client Services Team with customer inquiries and administrative tasks, ensuring timely communication and order processing.

Drive new business and revenue by identifying leads, building relationships, managing assigned accounts, executing territory plans, collaborating with internal teams, representing the company at industry events, and using analytics to identify growth opportunities while performing related administrative tasks.

Serve as primary client liaison for laboratory inquiries, build and maintain client relationships via face-to-face, email, and phone; manage work order expectations, communications on sample receipt, certificates, invoices and TAT delays; coordinate with lab operations; update client instructions; participate in team training and maintain departmental knowledge.

The role involves identifying new business opportunities, attending workshops, and monitoring competitor activities for AGAT Laboratoires.

The Business Development Representative will identify new business opportunities, generate leads, and drive customer growth through relationship building and strategic sales planning.

As a Client Services Representative, you will manage client inquiries, ensure timely communication regarding laboratory orders, and maintain strong client relationships. Responsibilities include problem solving, updating client information, and collaborating with lab operations, while fostering a customer-oriented service approach.

Manage domestic and international shipments, prepare shipping and customs documentation, coordinate couriers and internal teams, maintain inventory and LIMS entries, ensure compliance with shipping regulations and dangerous goods protocols, and oversee shipping area organization.

This role involves supporting the logistics team with shipping and receiving samples, conducting quality checks, maintaining the warehouse, and ensuring safety compliance. The candidate will gain hands-on experience in a warehouse environment.