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Investigate, evaluate, negotiate, and resolve physical damage claims. Review coverage and liability, coordinate towing and repairs, assess damages, maintain reserves and documentation, negotiate settlements, issue payments, and identify subrogation opportunities. The role requires customer communication, stakeholder collaboration, sound claim decisions, and participation in an evening and weekend emergency on-call rotation.

Manage commercial auto liability and bodily injury claim files from a hybrid Boise office. Responsibilities include providing customer service, negotiating claim resolutions, evaluating medical aspects, making independent decisions, and retaining and directing defense counsel. The role requires experience handling relevant claims, strong problem-solving and communication skills, negotiation ability, teamwork, and comfort managing varying claim volumes in a fast-paced environment.

Leads enterprise strategy, planning, intelligence, product development, and business enablement. Partners with executives and business leaders to translate strategic objectives into operating plans, execution roadmaps, and measurable results. Oversees strategic planning, business reviews, performance discussions, market and scenario analysis, cross-functional alignment, and organizational transformation. Builds and develops high-performing teams while supporting investment analysis, forecasting, operational effectiveness, and long-term growth.

Lead reserving and claims analytics by evaluating reserve adequacy, monitoring development patterns, building statistical models, supporting quarterly/annual reviews, and delivering insights to Claims and Finance to inform financial planning and operational improvements.

Supports underwriting operations by providing customer service, indexing mail, entering data, conducting audits, preparing safety recommendation letters, and verifying coverage. The role requires analytical ability, strong data entry, communication skills, teamwork, and the ability to learn multiple systems through on-the-job training. Insurance experience is not required. The position offers a hybrid schedule after working primarily in the office.

Investigate claim files to identify recovery opportunities against liable third parties; gather facts and evidence, analyze liability and damages, prepare recovery demands, negotiate settlements, collaborate with internal teams, insureds, agents, attorneys and vendors, maintain thorough documentation, and develop subrogation knowledge through training.

Record and reconcile cash receipts, perform daily balancing and reconciliations, generate reports, post journal entries, and provide financial information to company leaders while supporting continuous improvement and problem-solving.

Provide coverage counsel on motor carrier policies, prepare coverage opinions and memoranda, train and assist claims departments, oversee litigation and declaratory judgment actions, and supervise outside counsel.

Advise on motor carrier insurance coverage, prepare coverage opinions and memoranda, train and support claims teams, oversee litigation and declaratory judgment actions, and supervise outside counsel to ensure consistent, efficient claims practices.

Lead strategy, design, delivery, and continuous improvement of agency training programs for independent insurance agencies. Manage a training team, create CE-compliant content, run events and webinars, build stakeholder relationships, and support agent and employee development to drive business goals and regulatory compliance.