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Lead engineering for Acquisition & Retention to deliver scalable systems for loyalty, pricing, customer data, communications and growth. Define engineering strategy, improve execution and maturity, apply AI/automation to developer productivity, ensure reliability and observability, own budgets, enforce security/compliance, and develop engineering leadership and cross-team collaboration.

Design and implement AI-driven SDLC tools and MCP-based, context-aware developer workflows. Integrate LLMs, RAG, embeddings and vector DBs into CI/CD, test automation, codegen, PR analysis, and developer tooling. Collaborate with engineering, platform and product teams to scale AI adoption.

Lead engineering for acquisition and retention systems (loyalty, pricing, customer data), set technical strategy, improve engineering maturity, adopt AI automation, ensure reliability and observability, manage budgets, and grow high‑performing teams to deliver measurable business impact.

Manage inventory accuracy and system stock levels across warehouses and 3PLs. Define, execute, and improve inventory and WMS processes, resolve discrepancies and interface issues, support SAP MM-IM rollouts as Business Process Owner/Key User, and own financial closing including in-transit inventory. Conduct audits, monitor returns/damages, and drive continuous improvement while collaborating with internal and external stakeholders.

Manage relationships with 3PL partners across European fulfilment centres to ensure customer satisfaction, KPI performance, process stability and cost efficiency. Lead continuous improvement, supplier performance management, inventory and material flow optimisation, cross-functional projects, FC launches, and act as subject-matter expert for FC processes and benchmarking.

Lead and optimize third‑party fulfilment centre operations across multiple sites: manage supplier relationships and KPIs, drive continuous improvement, oversee inventory and material flows, support launches and capacity projects, coordinate cross‑functional teams, and act as subject‑matter expert for FC processes and standards.

Design, develop and maintain loyalty microservices using Java/Kotlin. Own full SDLC with CI/CD, containerization and monitoring. Promote code quality, testing, DDD/SOLID practices, collaborate in Scrum and pair programming, and communicate fluently in English.

Lead creative strategy and delivery for paid media, owning concept-to-execution across Meta, Google Ads and app/affiliate channels. Drive automation in Smartly.io, build modular Figma templates, manage feeds and testing, improve creative operations and processes, and collaborate cross-functionally to optimise performance-driven design.

Support end-to-end video and AI-assisted content creation for organic channels: ideation, production, studio/equipment management, filming, and post-production editing, optimization and localization using GenAI and standard editing tools.