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Process full bi-weekly payroll cycle including auditing hours, incentives/commissions, manual and off-cycle payments. Maintain time systems, prepare year-end tax slips and government filings (T4s/T2200s), reconcile remittances, manage vacation/sick/lieu records, generate ADP Workforce Now reports, and collaborate with HR to improve payroll processes and ensure provincial compliance.

Manage a portfolio of high-value B2B customer accounts to ensure timely receivables collection, resolve complex payment discrepancies, execute customer-specific collection strategies, monitor credit limits in ERP, collaborate with Sales/Customer Service/Finance, use analytics and automation tools to drive collections, prepare monthly reports, and support process improvements and team knowledge sharing.

The Territory Manager generates new sales, manages existing accounts, maximizes profitability, and adheres to company policies and safety regulations. Responsibilities include soliciting leads, managing customer relationships, and performing administrative tasks.

Manage and grow assigned territory by generating new business (30% of selling time), maintaining existing accounts (up to 55%), maximizing account profitability, using CRM for full territory management, supporting manufacturer relationships, and handling limited administrative tasks (≤15%). Ensure safety compliance and participate in trade shows and product training.

The Customer Service Representative is responsible for customer assistance, sales transactions, managing inquiries, and ensuring compliance with safety standards while developing new business and maintaining customer relationships.

Perform daily VMI counts and site-specific lists, scan and upload data, pick/check and load outbound orders, deliver and put away products, handle returns, assist shipping/receiving and inventory, maintain warehouse housekeeping, follow safety policies and participate in audits and testing.