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Qualify and route inbound leads across self-service and inside-sales channels using phone, email, and live chat. Engage prospects, book product demonstrations, and hit monthly demo booking quotas while using internal tools (Slack, Salesforce). Learn SaaS and construction-industry terminology quickly and collaborate with sales and customer teams to drive conversions.

Qualify and route inbound leads across self-service and inside sales channels using phone, email, live chat and internal tools. Book and hand off product demonstrations, meet monthly demo targets, and collaborate with sales and customer teams to drive pipeline.

Qualify and route inbound leads across self-service and inside-sales channels, engage prospects via phone, email, and live chat, and book product demonstrations. Work closely with the CRO to build North American sales, using Salesforce, Slack, and other sales tools. Success measured by demos booked/completed and meeting monthly targets.

Manage a ~150-account SMB portfolio to drive renewals, upsell and cross-sell using structured account reviews, prospecting, pipeline management, and close coordination with CSMs, AEs and Product to grow revenue and adoption.

Qualify and route inbound leads across self-service and inside-sales channels via phone, email, live chat and internal tools (Slack, Salesforce). Book and hand off product demonstrations, meet/exceed monthly demo targets, and work in a fast-paced, KPI-driven SaaS environment.

Own product outcomes end-to-end: research, UX exploration, IA, high-fidelity designs, and feature scoping. Collaborate with engineers to plan and deliver, review engineering work, monitor production performance, triage support issues, and report usage metrics.

Own product outcomes end-to-end: research, UX/UI design, scoping, delivery planning with engineers, release monitoring, production triage, and performance analysis.

Own inbound-qualified SMB opportunities from first engagement to close. Run discovery calls and tailored demos, manage pipeline and Salesforce hygiene, forecast and hit quota, and retain customers for six months to identify cross-sell/expansion with CSMs. Collaborate with SDRs and cross-functional teams in a fast-paced SaaS environment.

Manage a portfolio of SMB customers post-sale to drive onboarding, activation, adoption, and retention. Run success plans, train users, monitor account health, identify expansion signals, and coordinate with Sales, Support, and Product to resolve blockers and improve outcomes. Maintain clear documentation, follow SOPs, and proactively reduce churn risk while prescribing best-practice workflows for heavy-industry customers.