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Lead a global Customer Success organization responsible for retention, growth, customer health, adoption, renewals, and strategic account relationships. Build scalable cross-product strategies, playbooks, processes, and metrics while coaching managers and developing organizational depth. Partner with Product, Sales, Professional Services, and Revenue Operations to improve customer outcomes and commercial performance. Report portfolio insights to executives, manage escalations, support expansion opportunities, and leverage AI, customer platforms, and data-driven programs.

Leads Prophix’s global Solutions Engineering presales organization, including team development, capacity planning, enterprise demonstrations, proof-of-concept engagements, competitive positioning, enablement, hiring, and performance reporting. Partners with Sales, Product, Marketing, and Customer Success to accelerate pipeline, improve win rates, inform product strategy, and scale presales capabilities across regions and markets.

Own a portfolio of mid-market and enterprise finance accounts, drive product adoption and value realization, lead renewals and escalations, identify expansion opportunities, and coordinate cross-functional teams to protect and grow ARR while acting as the voice of the customer.

Lead Prophix’s Managed Services partner ecosystem across EMEA. Build strategic relationships with Big 4, advisory, accounting, and finance consulting firms; create joint business plans; identify and activate new partners; own pipeline and recurring revenue targets; support complex sales cycles; establish scalable onboarding and enablement processes; coordinate cross-functional teams; and provide market feedback to shape product and commercial strategy.

The Revenue Operations Analyst monitors funnel, marketing, pipeline, conversion, and revenue performance; identifies drop-offs and attribution issues; evaluates ICP fit and channel effectiveness; audits CRM and tracking data; facilitates cross-functional efficiency initiatives; and recommends process and system improvements. The role collaborates with Finance, Customer Success, Sales, and Marketing while delivering recurring and ad hoc analysis.

Conduct high-volume outbound prospecting through phone, email, and LinkedIn; research accounts, personalize outreach, qualify prospects, and secure sales meetings. Maintain Salesforce records, analyze performance metrics, collaborate with Sales, Marketing, and Revenue Operations, participate in training, and stay informed about product capabilities, industry trends, and competitors. This role supports pipeline growth and offers an opportunity to build a career in B2B SaaS sales.

Lead and build the ANZ expansion sales motion for expansion ARR: design territory and account structures, coach reps to CFO-level conversations, run disciplined pipeline and forecasting, align Sales, Customer Success and RevOps, convert product usage signals into expansion opportunities, and deliver talent and process strategies to scale growth.

Own and grow a defined mid-market territory in Australia selling Prophix CPM software. Manage full sales cycle, build pipeline, engage senior stakeholders, apply MEDDICC/MEDDPICC qualification, collaborate with pre-sales and services, and expand accounts through cross-sell and relationship building to drive revenue and retention.

Own the full sales cycle for Core Mid-Market accounts across the UK, from prospecting and qualification through negotiation and close. Generate net-new pipeline, expand existing customer relationships, and sell Prophix’s Corporate Performance Management platform. Collaborate with inside sales, pre-sales, and professional services teams, manage territory forecasting, apply MEDDICC or MEDDPICC frameworks, and engage stakeholders from operational users to C-suite decision-makers.

Sell Prophix One CPM software to mid-market accounts across a defined territory. Manage full sales cycle, cross-sell, qualify leads, collaborate with presales and services, maintain client relationships, and meet territory revenue goals.