As a Support Engineer I, you'll provide tier 1 support, troubleshoot IT issues, manage service requests, and ensure customer satisfaction on-site in Dallas.

Build and run an outbound engine targeting SMB owners and executives in defined verticals, generate prospect lists, execute cold outreach (call/email/LinkedIn), book 4-5 qualified discovery meetings monthly, maintain CRM, report results, and recommend process or tool improvements.

Build and run an outbound engine targeting SMB owners and executives in specified industries. Create prospect lists, run outreach (calls, email, LinkedIn), book qualified discovery calls, maintain the CRM, report results, and recommend tools/process improvements. Role may evolve into field-facing business development.