Supports IT sales through customer enquiries, lead generation, prospect qualification, relationship building, quotations, proposals, CRM updates, and follow-up activities. Learns about IT products, software, hardware, and cloud solutions while completing a Level 3 apprenticeship with structured training and mentoring. The role requires strong communication, organization, basic IT skills, teamwork, and a willingness to learn.

Supports daily finance and administrative operations, including invoice processing, payment runs, bank reconciliations, ledger close, customer invoicing, reporting, audit preparation, contract administration, purchasing, and credit control. The role also provides customer account support, maintains records, prepares process documentation, and assists with business operations while developing management accounting skills.