Drive new-business growth by closing complex enterprise deals with commodity trading firms. Own the full sales cycle from prospecting through signing, navigate C-suite relationships, multithread stakeholders, and manage procurement, legal, and security reviews. Sell to technical buyers including CTOs, CIOs, and CDOs, while explaining platform architecture, MCP, APIs, data pipelines, entitlements, and latency considerations.

Provides client-facing application support for an energy commodities trading platform. Handles support calls and tickets, investigates technical issues, manages settings and access updates, explains platform functionality, coordinates escalations, and keeps clients informed through resolution. Improves documentation and support processes based on recurring issues while participating in a light shift pattern, including occasional public holiday coverage.