Manage and execute operational risk activities across card issuing and payments. Maintain risk frameworks, run RCSAs, track incidents/losses, define KRIs, support incident investigations and remediation, prepare dashboards and evidence for audits/regulators, and support product/technology risk assessments and operational resilience activities.

Monitor and investigate card fraud alerts, tune rules and velocity controls, coordinate with processors/sponsor banks and disputes, maintain fraud tracker and SOPs, participate in on-call rotations, and coach analysts to reduce false positives and losses while improving authorization success.