Outbound-focused Sales Development Representative responsible for full-cycle prospecting: building pipeline via multi-channel outreach, qualifying opportunities with frameworks (MEDDICC/BANT), mapping stakeholders, securing meetings for Account Executives, and owning early-stage opportunity development aligned to the company ICP.

Lead customer implementations of the SFG20 SaaS platform from discovery to go-live. Run workshops, demos and training, configure the platform, import and analyse customer data (Excel), manage project plans and milestones, liaise with internal teams, document requirements and identify process improvements.

Manage customer onboarding and implementation of the SFG20 SaaS platform from kick-off to go-live. Configure and validate customer data, run workshops, maintain project plans, coordinate cross-functional teams, report progress, and improve implementation processes to drive adoption and customer satisfaction.