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Manage full customer lifecycle for North American customers—onboarding, adoption, training, renewals—while building proactive relationships, coordinating with support/engineering/product, tracking success metrics, and supporting upsell opportunities.

Lead and deliver instructor-led (onsite and virtual) technical training and lab-based workshops for cybersecurity practitioners. Build and maintain advanced training content, learning paths, and certification programs for OpenCTI/OpenAEV. Partner cross-functionally to shape program architecture, surface product feedback, mentor junior staff, and document scalable delivery standards.

Deliver instructor-led training (onsite and virtual) and lab-based workshops for threat analysts and administrators. Develop training content, learning paths, and certification programs. Inform product roadmap with learner feedback, mentor junior staff, maintain delivery standards, and manage logistics to scale Filigran's training function.

Own the vision and roadmap for OpenCRQ, driving cyber risk quantification and probabilistic risk workflows. Lead customer discovery, prioritize features, align stakeholders, collaborate with engineering and business, and evaluate ecosystem partnerships. Use AI-driven prototyping to accelerate product discovery and delivery and measure customer and business outcomes.

Lead the integrations roadmap for OpenCTI and OpenAEV, define use cases and functional requirements, collaborate with engineering, customers, and partners to design and ship integration features (SIEM, SOAR, TIPs, CTI feeds, APIs), and drive product management practices across the team.

Temporary 5-month General/GL Accountant to manage GL, AP, and AR across French, US and Australian entities during an ERP migration. Responsibilities include journal entries, reconciliations, month-end close, intercompany transactions, supplier and customer processing, audit support, and validating accounting flows during the move from Pennylane/Odoo to NetSuite.

Lead technical pre-sales for Filigran's open-source platforms (OpenCTI, OpenAEV, XTM One): run demos and workshops, design PoV solutions, deploy and maintain PoVs, advise customers from engineers to C-level, enable handovers to Customer Success, and feed product/engineering with customer insights.

Lead a team building OpenCTI connectors: balance hands-on Python coding with people management, define roadmap with Product, ensure technical quality, delivery, and team growth through reviews, mentoring, and architecture ownership.