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Design, build, and maintain production integrations connecting Mia to EHRs, practice management systems, and data warehouses. Lead technical discovery with customer IT, implement APIs/middleware/webhooks and authentication, provide Tier 2/3 support, create documentation and integration playbooks, and improve automation.

Sell an AI-powered patient communication platform to healthcare organizations. Own full enterprise sales cycle—prospecting, discovery, demos, negotiation, close—build pipeline, manage forecasts in HubSpot, drive expansion, and partner with leadership to shape GTM motion.

Lead product strategy, roadmap prioritization, customer discovery, and execution across multiple product areas. Act as bridge between customers, engineering, ops, and exec leadership. Conduct onsite customer research, write PRDs, define success metrics, and build scalable product processes. Hands-on senior IC role focused on shipping AI/LLM-enabled healthcare workflow products.