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Designs, implements, and supports endpoint security solutions for mission-critical networks supporting the NGA. Responsibilities include managing Linux-based security tools, integrating enterprise security platforms, troubleshooting, incident response, security event analysis, mitigation leadership, and compliance with DoD cybersecurity frameworks.

Develop and maintain Grafana-based operations dashboards for cloud DevSecOps applications. Design secure solutions in an Agile/Scrum environment, integrate application APIs and monitoring tools, collaborate with security and technical teams, support accreditation requirements, and maintain detailed documentation. The role uses Go, Linux, scripting, AWS, CI tools, databases, Elasticsearch, and container technologies.

Develops secure Grafana-based operations dashboards and monitoring solutions for cloud DevSecOps pipelines. Responsibilities include integrating application APIs and tools, collaborating in Agile/Scrum teams, partnering with security teams on accreditation, and maintaining technical documentation. Requires strong Go, Grafana, Linux, CI/CD, AWS, database, scripting, and containerization expertise, plus an active TS/SCI clearance and DoD 8570 IAT Level II certification.

Provides advanced desktop and systems administration support for intelligence customers. Troubleshoots complex hardware and software issues, manages Windows, Citrix, VDI, SCCM, configurations, upgrades, backups, audits, and system performance. Supports networked workstations and servers, trains users, documents work, guides junior staff, and leads technical tasks. Requires an active TS/SCI clearance, five or more years of experience, a bachelor’s degree or equivalent, Security+ or CASP, and ITIL v4 Foundations.

Designs, configures, operates, and troubleshoots secure VMware virtual environments supporting intelligence operations. Responsibilities include managing ESXi, vSphere, Aria, and NSX infrastructure; performing patching, monitoring, hardware support, and Tier II/III troubleshooting; documenting procedures; supporting certification and accreditation; responding to operational needs; and mentoring engineers. The role requires collaboration with customers and engineering teams, classified-environment experience, and occasional off-hours or on-call support.

Own and evolve application observability strategy through application performance monitoring, instrumentation, SLIs, SLOs, dashboards, alerting, distributed tracing, incident response, and root-cause analysis. Improve monitoring tools and reduce alert fatigue, mentor engineers, and partner with DevOps, SRE, infrastructure, and application teams. Automate monitoring configurations and integrations across cloud and containerized environments.

Provides first-line IT helpdesk support through phone, email, and chat. Diagnoses hardware and software issues, performs account resets and troubleshooting, documents incidents in ServiceNow, seeks first-call resolution, and follows up with users. The role requires excellent customer service, technical problem-solving, Microsoft Office proficiency, and an active TS/SCI clearance. Work is performed on an early Sunday–Wednesday shift in St. Louis, Missouri.

Leads end-to-end IT projects and systems engineering tasks for intelligence customers. Manages scope, schedules, milestones, resources, risks, technical performance, deliverables, and quality assurance. Directs cross-functional engineering and operations teams, coordinates vendors and subcontractors, advises customer stakeholders, and supports technical reviews, briefings, procurement, and future project strategies. The role requires active TS/SCI clearance and supports mission-critical national security operations in Springfield, Virginia, or St. Louis, Missouri.

Leads complex IT projects and systems engineering tasks from initiation through delivery. Owns scope, cost, schedule, resources, risks, technical performance, deliverables, and quality assurance. Coordinates engineering, development, operations, vendors, subcontractors, and customer stakeholders in a matrixed environment. Serves as the primary customer liaison, leads technical meetings and program reviews, resolves technical issues, and develops strategies for future requirements and program growth supporting intelligence missions.

Provides advanced desktop and systems administration support for NGA College users and IT environments. Responsibilities include troubleshooting complex hardware and software issues, managing Windows, Citrix, SCCM, VDI, configurations, upgrades, backups, audits, and system performance. The role coordinates IT support for events and classrooms, trains end users, develops technical solutions, supports recoverability, leads projects, and mentors junior personnel. An active TS/SCI clearance, 8+ years of experience, relevant certifications, and a bachelor’s degree or equivalent are required.