The Software Engineer will build end-to-end features, contribute to technical direction, fix problems, and collaborate with the team while ensuring product impact and continuous learning.

The Support Specialist will manage support tickets, assist with customer onboarding, ensure data integrity, and provide product configuration support, while documenting processes to empower users.

Manage inbound commercial-insurance support tickets, triage and prioritize issues, escalate to Risk & Compliance, assist customer onboarding and data audits, maintain documentation and knowledge base, and perform generalist startup support tasks.