The Senior Windows Systems Engineer provides advanced support and administration of Windows environments, managing Active Directory, Microsoft 365, Hyper-V, and automation processes while ensuring system security and stability.

The Client Success Manager acts as a trusted advisor, ensuring high client satisfaction, conducting regular reviews, and managing relationships between clients and internal teams while driving engagement and identifying opportunities for improvement.

Provide technical support and customer service via phone and email, manage support tickets, and troubleshoot various devices and network issues.