Top Tech Jobs & Startup Jobs

Support investigation and troubleshooting of customer incidents, provisioning failures, and production issues. Assist daily case handling, monitoring, incident response, root cause analysis, documentation, escalation, and cross-functional collaboration to ensure SLA-driven service reliability.

Develop and maintain .NET applications, contribute to architecture for scalable resilient systems, implement and consume REST APIs, promote high code quality and testing, work in Agile teams, mentor juniors, and improve CI/CD and cloud-based deployments.

Design, implement, and maintain telecom mediation and billing services with a focus on resiliency, scalability, security, and test coverage. Collaborate in an Agile team, identify improvements, document solutions, mentor juniors, and support full product lifecycle delivery.

Support sales performance by building and maintaining reports, Power BI dashboards, and KPI tracking. Analyse CRM and sales data to identify trends and opportunities, prepare regular and ad-hoc analyses and presentations, gather business requirements, improve reporting processes and data quality, and collaborate with Sales, Finance, and stakeholders to inform decision-making using AI tools to enhance efficiency.

Provide day-to-day administrative support to the Sales team: process sales orders, maintain Salesforce and sales documentation, prepare reports and data, coordinate internal teams to ensure accurate, timely order processing and support general sales administrative tasks.

Design and build scalable, resilient Java-based features for B2C/B2B2C products; ensure high code quality and test coverage; work in Agile teams; improve codebase, mentor juniors, and contribute to architecture and CI/CD practices.

Lead and manage customer onboarding journeys for B2B2C partners, act as product and API expert during demos and interactions, translate business needs into technical requirements, coordinate Product/Engineering/Operations to remove blockers, track progress in Jira, and monitor onboarding performance and early usage.

Own quality within cross-functional teams by designing, implementing and maintaining reliable API and UI test automation. Consult on test approaches, review manual and automated test cases, improve product quality, and ensure test stability and maintainability.

Design, build, and maintain resilient, scalable backend services for Network API, xSIM Management and Recording Platforms. Implement features, maintain code quality and tests, improve observability, participate in code reviews, and own end-to-end delivery.

Support 2nd-line investigation and troubleshooting of customer-impacting registration, voice, data, and SMS incidents. Use diagnostic tools, logs, and protocol traces to analyse faults, maintain incident records, escalate appropriately, and contribute to root-cause analysis and operational documentation.