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Drive new business within the legal market by owning full sales cycles, prospecting and closing enterprise deals, building relationships with law firms, attending industry events, and coordinating with marketing, product, and customer success while maintaining accurate CRM data and forecasts.

Quota-carrying Mid Market Account Executive responsible for full sales cycle: prospecting, cold calling, in-person meetings, attending industry events, closing deals, and keeping CRM data current while collaborating with marketing, product, and customer success teams.

The Mid Market Account Executive will manage the sales cycle, exceed revenue targets, and build relationships within the legal community while collaborating with marketing and customer success teams.

The Customer Success Manager at Supio manages client relationships, oversees onboarding and implementation, drives account growth, and provides strategic product expertise, leveraging AI for customer optimization.

Lead and own the release and deployment process, manage GitHub workflows and Actions, build and maintain AWS infrastructure and observability, automate deployments and internal tooling, respond to incidents and be on-call, contribute code to reliability tooling, and support global/offshore teams across time zones.

Serve as the frontline contact for customers via email and support tickets, troubleshoot and escalate issues, onboard new users, maintain Help Center and internal knowledge base, report recurring problems, and collaborate with Product and Engineering to improve the product and customer experience.

Build and maintain data infrastructure to measure agent behavior and user interactions, design evaluation frameworks for AI agents, analyze user behavior to inform product strategy, and partner with engineering and leadership to solve high-impact business problems using data.

Build and own Supio's agentic platform end-to-end in TypeScript: production LLM/AI features, agent runtime and prompt/tool architecture, voice/transcription and document workflows, core full-stack customer application, and monitoring/evaluation tooling. Influence architecture and lead greenfield product development with autonomy.

The Principal Product Manager will define product vision and strategy, manage product roadmaps, conduct market research, oversee product development, and collaborate with stakeholders to ensure successful product launches.