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The Vice President of People & Culture will lead EMARKETER’s people strategy, culture, talent acquisition, total rewards, employee relations, performance management, learning and development, workforce planning, and people operations. The role advises the CEO and executive team, supports organizational effectiveness and return-to-office efforts, ensures employment compliance, manages the People & Culture team and budget, and uses people data to improve decision-making and employee programs.

Lead EMARKETER’s centralized growth engine across performance marketing, audience acquisition, demand generation, ABM, SEO, marketing operations, and funnel conversion. Own marketing-sourced pipeline, revenue contribution, budget, CAC, LTV, and ROI. Oversee CRM, marketing automation, database integrity, reporting, and MarTech infrastructure while managing growth marketing and marketing operations leaders. Partner with sales, media, product, content, and subscriptions teams to drive audience growth and monetization.

As a Customer Success Manager, you will enhance customer engagement, drive adoption, execute onboarding, and support account growth while collaborating closely with management and operations.

Lead and deliver sales enablement programs including new hire onboarding, product and GTM training, sales coaching, and tools/systems education. Build a full-cycle enablement function, partner cross-functionally with Sales, Product Marketing, HR, and RevOps, and use performance data to identify gaps and drive adoption of sales platforms.

Lead interim Revenue Operations to improve forecasting accuracy, CRM data quality, sales productivity, and revenue growth. Partner with Sales, Finance, Marketing, Product & Technology and executives to optimize revenue tech stack, reporting, territory and quota planning, and manage the Revenue Operations team to drive measurable outcomes.

Full-cycle enterprise sales role owning prospecting, pipeline, discovery, solution positioning, negotiation, and closing for subscription research and data solutions. Build territory plans, forecast in Salesforce, collaborate with Marketing, and meet quarterly and annual bookings targets. Hybrid role based in NYC with in-office expectations.

Manage a portfolio of 30+ high-value B2B subscription/SaaS clients to drive retention, upsell and cross-sell. Build multi-threaded relationships, negotiate renewals with C-level stakeholders, deliver regular business reviews, collaborate with internal teams, and use data-driven insights to demonstrate ROI and expand account revenue.

Lead and coach a team of Account Managers and Account Directors to retain and grow revenue in large strategic accounts. Own a book of business and upsell quota, develop account strategies, analyze customer health, address churn risk, negotiate renewals, and partner cross-functionally on enablement and performance metrics.

Own an assigned territory to identify, engage and close new subscription research clients. Prospect, qualify, forecast, and manage pipeline end-to-end, track activity in Salesforce, and hit quarterly and annual bookings targets through consultative selling and negotiation.

Lead a team producing daily subscriber newsletters and reports on marketing, media, and ad tech. Author high-impact analysis, create data-driven visualizations, represent EMARKETER publicly, and partner with product, sales, and data teams to optimize content strategy using engagement metrics.