Top Tech Jobs & Startup Jobs

Lead pre-sales technical discussions, demos, and POCs while owning post-sale success and growth for European enterprise accounts. Drive adoption, renewals, and expansions, collaborate cross-functionally, and translate technical capabilities into business value for security and engineering teams.

Own Socket’s product strategy, prioritization, roadmap, and delivery as its first Product Manager. Partner with leadership, engineering, design, Customer Engineering, Sales, developers, and security teams to identify customer problems, define requirements, make tradeoffs, manage commitments, and measure product outcomes. Establish scalable product practices, communicate timelines and priorities, validate solutions with customers, and guide products from discovery through launch.

Lead and grow a Europe-based team of Technical Account Managers responsible for onboarding, adoption, customer health, retention, and technical customer partnerships. Own gross retention outcomes, escalations, post-sales processes, health scoring, QBRs, playbooks, automation, and team performance. Partner with Sales, Product, and Engineering while supporting enterprise customers, reporting business metrics to leadership, and scaling the post-sales function.

Own the full SMB sales cycle, including prospecting, discovery, demonstrations, negotiation, and closing. Generate outbound pipeline, convert inbound opportunities, meet revenue targets, and manage customer renewals, expansions, and upsells. Collaborate with go-to-market and partner teams while helping develop repeatable sales strategies, processes, and playbooks for Socket’s growing SMB business.

Build and scale secure automated patching infrastructure for open-source vulnerabilities. Develop Rust and Unix-based CLI tools, package-manager integrations, APIs, testing tools, and developer-facing remediation workflows. Debug ecosystem-specific issues, contribute to JavaScript, React, and TypeScript frontends, and collaborate with security researchers to deliver certified packages and high-quality patches at scale.

Own post-sale technical success for European enterprise customers. Lead onboarding and integrations across CI/CD systems, build pipelines, IDEs, and internal tooling; troubleshoot production issues using logs and telemetry; conduct architecture reviews, security assessments, workshops, and business reviews; create success plans and scalable enablement materials; and relay customer insights to Product and Engineering.

Manage SMB customer relationships for renewals, upsells, adoption, and long-term success. Partner with Security teams and cross-functional Go-to-Market, Engineering, and Professional Services groups. Run quarterly health checks, support customer lifecycle experiences, exceed renewal and upsell targets, provide product feedback, and communicate with stakeholders including C-suite leaders. Travel for customer and company meetings as needed.

Lead and develop a team of Commercial Technical Account Managers responsible for onboarding, adoption, customer health, retention, escalations, and technical customer partnerships. Improve post-sales systems including segmentation, health scoring, QBRs, playbooks, automation, and digital-touch programs. Report retention and team performance to leadership, collaborate with Product and Engineering, and support strategic customer and company meetings.

Leads and develops an enterprise Technical Account Management team responsible for onboarding, adoption, customer health, retention, escalations, and technical partnerships. The role improves post-sales systems, including segmentation, health scoring, playbooks, QBRs, automation, and digital-touch programs. It owns retention and adoption outcomes, supports enterprise customers, communicates insights to Product and Engineering, and reports performance to leadership. The manager also supports customers directly when needed and travels for customer and company meetings.

Own post-sale success for commercial customers by leading technical onboarding, configuring integrations across CI/CD systems and developer tools, troubleshooting production issues, conducting architecture reviews, and driving product adoption. The role manages customer relationships, QBRs, success plans, workshops, and technical support while partnering with Sales, Product, and Engineering to resolve issues and improve scalable customer-success programs.