Supports recruitment and talent acquisition through candidate sourcing, CV screening, interview coordination, candidate tracking, recruitment reporting, reference checks, job posting, and onboarding assistance. Maintains recruitment databases, trackers, pipelines, and confidential records while analyzing recruitment metrics and coordinating with candidates and hiring managers.

Implements, configures, administers, optimizes, and supports ManageEngine ITSM platforms. Designs workflows, automations, dashboards, reports, and integrations aligned with ITIL practices. Supports ServiceDesk Plus, CMDB, asset management, Active Directory, Microsoft 365, SQL reporting, system troubleshooting, and core incident, request, problem, and change management processes.