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Supports customer marketing campaigns, communications, events, logistics, invoices, expense tracking, reporting, asset organization, and cross-functional coordination. Assists with campaign execution across email, WhatsApp, and in-app channels; proofreads content; tracks timelines; compiles performance data; and prepares presentations. The role also provides administrative support for marketing initiatives and requires strong organization, communication, attention to detail, and proficiency with Microsoft Office or Google Workspace.

Oversee HR operations throughout the employee lifecycle, including onboarding, offboarding, payroll, benefits, contracts, HR systems, records, reporting, compliance, and employee support. Maintain HR policies and statutory compliance, liaise with authorities, support audits and engagement programs, and improve HR processes through digital transformation and operational initiatives.

Lead customer engagement, event and loyalty programs for agents and developers. Plan and run events, design loyalty/retention initiatives, execute lifecycle marketing campaigns, enable GTM and sales, build customer communities, and track performance and budgets to drive adoption, retention, advocacy and revenue.

The Account Manager identifies strategic growth opportunities, manages and strengthens key client relationships, analyzes market trends and competitors, leads sales initiatives, develops proposals and presentations, and collaborates with cross-functional teams to align sales strategies with business objectives and drive revenue growth.

Lead product strategy and execution for a two-sided property marketplace, balancing supply and demand, improving match quality and liquidity, partnering cross-functionally, using data and experimentation, mentoring product teams, and delivering customer and agent value.

The Customer Training Specialist will develop and deliver training programs, create effective training materials, conduct live training sessions, assess customer training needs, and collaborate with internal teams to enhance customer understanding of PropertyGuru's products.

Supports the CEO through proactive calendar, travel, communications, meeting, expense, document, and information management. Coordinates board and committee engagements, prepares meeting materials and minutes, follows up on action items, and handles confidential information with discretion. The role also contributes to strategic projects, culture initiatives, offsites, town halls, and cross-functional leadership work while developing a strong understanding of the business.

Drive outbound and inbound agency sales by prospecting, up-selling products to existing clients, closing deals, handling customer inquiries, and generating weekly sales and pipeline reports.

Design and deliver workplace automation and modern endpoint management: build one-touch onboarding/offboarding, zero-touch device provisioning, scripted IT automation (PowerShell, Graph API, Power Automate), manage Entra ID/Azure and Microsoft 365 services, administer Intune/Autopilot and macOS/Windows fleets, provide Level 2/3 support, improve security/compliance, document engineering work in Git, and mentor junior engineers.

The Relationship Manager acquires new clients through cold calling, builds relationships, delivers product pitches, and supports account onboarding while achieving sales targets.