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The Sales Representative at Watu Simu drives sales, supports dealers, manages performance analysis, and ensures compliance with company policies.

Lead design and maintenance of scalable Playwright-based automated test frameworks, perform functional, regression, integration, API and SQL data validation testing, manage Docker Compose test environments and CI/CD integration, review code, mentor junior QA engineers, and drive QA process and automation improvements to ensure high-quality software delivery.

Founding Head of Engineering for customer-facing systems: build and lead four squads and a QA chapter owning payments, messaging, Android, and growth. Set technical standards, hiring bar, delivery practices, release management, and QA strategy while remaining hands-on in architecture and code.

Design, develop, and maintain automated tests and frameworks (Playwright) using TypeScript/JavaScript. Perform functional, regression, UI and exploratory testing, API (REST/GraphQL) and SQL backend validation. Manage test environments with Docker Compose, collaborate with developers on code reviews and test scenarios, create test documentation, and analyze/debug issues to ensure system quality.

Lead and oversee compliance and internal investigations in Uganda, ensuring AML/CTF and regulatory adherence. Manage investigations, advise stakeholders, maintain regulatory frameworks, support audits, implement ERM, deliver E&C training, and drive policy development and remediation activities.

The Investigation Manager leads fraud and theft investigations within Watu's smartphone financing, coordinating with law enforcement and ensuring evidence documentation for prosecution.

Execute and oversee daily operational tasks, monitor internal tools, support process audits and compliance, prepare and maintain operational reporting and dashboards, deliver training on tools, and identify and implement process improvements and automation opportunities while collaborating with cross-functional teams and supporting the Operations Control Manager.

The Sales Manager is responsible for developing and implementing sales strategies, managing sales forecasts, onboarding dealers, and motivating a sales team to achieve financial goals through innovative solutions.

Lead Watu Simu product strategy and execution across digital channels and aftersales; optimise onboarding, payments, asset protection and fraud prevention; manage MDM/MIS platforms, drive automation and experiments, oversee Tier 1-3 support, and coordinate partnerships with OEMs, MNOs, wallets, repair and retail partners to improve customer experience and SLAs.

Manage full employee lifecycle: recruitment, onboarding, performance management, employee relations, payroll submission, HR policy development, and MIS data accuracy. Oversee facilities, procurement, travel logistics, workplace safety, and document management to ensure efficient operations and compliance.