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Supervise the Office Manager’s office and clerical support staff at a HASA center. Manage supply and furniture requisitions, personnel and employee-benefit matters, utility accounts, budget reconciliations, payroll preparation, salary documentation, and misrouted checks. Serve as the site liaison for WMS, AIRS, and FACTORs, including password requests, staff training, and troubleshooting system issues.

Supports civil and structural engineering design and construction for municipal water supply and wastewater infrastructure. Responsibilities include preparing drawings, calculations, specifications, technical documents, and change orders; conducting field investigations; reviewing shop drawings and requests for information; assisting with project schedules; coordinating with engineers and stakeholders; and documenting issues and resolutions.

Enroll consumers in the Fair Fares program at walk-in, electronic, and telephone locations. Review and authenticate documentation, collect required information, scan documents, enter accurate data, and submit completed applications. Explain program requirements, notify consumers about missing documents, answer questions, and maintain confidentiality. The role also coordinates site communications, supports staffing coverage, conducts community information sessions, and presents program information through public speaking and outreach materials.

Staff Counsel will investigate and prosecute businesses violating New York City licensing and consumer protection laws. Responsibilities include developing enforcement strategies, conducting legal research, drafting legal documents, managing regulatory compliance projects and rulemakings, taking depositions, negotiating settlements, trying cases before OATH and New York state courts, and supporting agency outreach and education.

Directs planning, coordination, and execution of major social services agency projects. Leads project meetings, develops plans and executive updates, supervises implementation staff, applies standardized project management methods, conducts research and data analysis, tracks agency priorities, and coordinates cross-agency initiatives with internal teams, vendors, community partners, and other government agencies.

Oversee the child support account-processing vendor, including assignment tracking, quality control, contractual compliance, audits, referrals, corrective actions, reporting, training, and special projects. Coordinate with fiscal units, Family Court staff, Support Magistrates, and partner agencies to resolve discrepancies and ensure timely deliverables. Supervise three administrative staff, distribute workloads, monitor performance and leave, conduct evaluations, and prepare management reports and reimbursement memoranda.

Greets and routes visitors to appropriate HRA service areas, explains agency programs, distributes application materials, assists with Access HRA applications and document uploads, issues interview tickets, reviews supporting documents, identifies emergencies or accommodation needs, and provides troubleshooting assistance with kiosks, scanners, copy machines, and multifunction printers.

Provides paralegal and litigation support for DSS lien and recovery matters. Responsibilities include legal research, calculating Medicaid and Public Assistance claims, monitoring settlements and payments, researching property and case information, reviewing referrals, preparing reports, processing recovery checks, requesting records, communicating with attorneys and recipients, and potentially supervising junior paralegal aides.

Supervises and trains Trial Preparation Assistants, oversees bureau assignments, tracks professional staff productivity, maintains a reduced caseload, and evaluates staff performance. The role also manages schedules, coverage, spreadsheets, confidential correspondence, tracking systems, records, filing, and document preparation while supporting trial division projects and court-related duties.

Manages the Special Investigations Unit within Child Support Services, overseeing supervisors and investigations into concealed assets, evaded payments, and potential criminal or contempt proceedings. Coordinates with prosecutors, attorneys general, and law enforcement agencies; develops enforcement cases and collection initiatives; plans projects, tracks milestones, ensures regulatory compliance, reports progress to executives, and leads staff meetings.