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Own Legion Health’s consumer patient product across onboarding, scheduling, care plans, messaging, renewals, retention, and reactivation. Translate complex clinical, operational, regulatory, and AI workflows into clear, trustworthy experiences. Partner with engineering, design, clinical, operations, compliance, and growth to define metrics, prototype, ship, instrument, and improve products. This high-ownership role requires technical fluency, consumer product judgment, hands-on experimentation, and occasional production code contributions.

Own and architect critical systems across a regulated clinical care platform, including agentic engineering infrastructure, event-sourced clinical workflows, production LLM agent operations, and data and analytics platforms. Build reliable systems with auditability, HIPAA compliance, fail-closed safeguards, and high deployment velocity. Operate independently on ambiguous, load-bearing problems, document decisions, communicate proactively, and provide architectural leadership while remaining an individual contributor.

Build Legion's provider-partnership revenue systems end-to-end: select and architect the provider CRM, design durable account hierarchies, ingest and attribute referrals from multiple channels, automate processing and eligibility, deploy AI-assisted workflows, integrate CRM/product/analytics/patient systems, ensure HIPAA-compliant data flows, and deliver partner-facing dashboards and reliable production integrations to increase referral volume, conversion, and speed-to-care.

Founding People and Talent Leader will build Legion's end-to-end People function: full-cycle recruiting across technical and clinical roles, People operations (payroll, benefits, HRIS, immigration, compliance), onboarding, performance systems, employer brand, events, and workplace operations. You will be the hands-on early hire, creating processes, metrics, and hiring pipelines while advising founders and scaling the People team.

Lead design and build of an AI-native lifecycle and CRM engine for patient activation, retention, renewals, reactivation, and winback. Map patient journeys, build event-triggered flows across email/SMS/push/in-app, partner with engineering/data/clinical teams to instrument events, create AI-assisted messaging within compliance guardrails, run experiments and reporting, and improve retention, conversion, and patient satisfaction.

Own and improve patient-facing consumer product surfaces across the full care journey. Translate clinical and operational workflows into simple, measurable experiences. Partner with engineering, design, clinical, ops, compliance, and data to scope, ship, instrument, and iterate AI-enabled web and mobile features that increase activation, retention, and reduce support burden while maintaining safety and auditability.