Support sales across pre-order, order processing, and post-order tasks including quotations, order processing, shipping, claims, and sales reporting. Administer Salesforce CRM, improve data quality, provide end-user support and training, assist with international shipping documentation, and collaborate with sales, operations, legal, and finance.

Lead end-to-end product lifecycle for smart waste and recycling systems, bridging hardware, embedded firmware, and cloud software. Define strategy and roadmap, conduct customer and market research, prioritize backlog, coordinate cross-functional teams, analyze KPIs, support product launches, pricing, and global/regulatory requirements.