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eCommerce • Enterprise Web • Mobile • Industrial
The Manager of Learning & Development will lead a team of training specialists, design impactful training programs, and support customer service initiatives at Zenni's Center of Excellence. Responsibilities include managing training efforts, developing metrics, and collaborating with various teams to enhance service quality.
Top Skills:
Learning Management Systems (Lms)
eCommerce • Enterprise Web • Mobile • Industrial
The Manager, Quality Assurance ensures quality and continuous improvement in customer support by leading QA Analysts, analyzing data, and implementing strategies.
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Analytics ToolsMaestroqaQa Platforms
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