Top Tech Jobs & Startup Jobs

Provides Tier 1 technical and non-technical customer support through email, phone, and live chat. Troubleshoots product access and performance issues, coordinates with Engineering and Product Management, maintains technical documentation, and supports positive customer relationships. Requires strong communication, problem-solving, organization, computer skills, and flexibility for weekend and nonstandard hours. Familiarity with learning management systems, web technologies, and SaaS is beneficial.

Provide Tier 1 technical and non-technical support to customers through email, phone, and live chat. Resolve product, access, and performance issues; coordinate with Engineering and Product Management; maintain technical documentation; and build positive customer relationships. The role requires strong communication, problem-solving, organization, computer skills, English fluency, and flexibility for weekend and early or late-hour work.

Lead the architecture and development of shared backend services and cloud-native platform capabilities. Drive technical strategy across teams, build scalable and reliable systems with Java and AWS, influence architectural decisions, mentor engineers, and champion software quality, security, performance, and operational excellence.

Lead the design and development of shared backend services and cloud-native platform capabilities. Drive architecture and technical strategy across teams, build scalable Java and AWS solutions, mentor engineers, and champion software quality, reliability, performance, and security. Collaborate with product, architecture, and engineering stakeholders to deliver distributed systems supporting millions of users.

Lead the design and development of shared backend services and cloud-native platform capabilities. Drive architecture and technical strategy across teams, build scalable AWS and Java solutions, mentor engineers, and champion software quality, reliability, performance, and security. Collaborate with product, architecture, and engineering leaders to solve complex distributed-systems challenges supporting millions of users.

Lead the design and development of shared backend services and cloud-native platform capabilities. Drive architecture and technical strategy across teams, build scalable Java and AWS solutions, mentor engineers, and champion software quality, reliability, performance, and security. Collaborate with product, architecture, and engineering leaders to solve complex distributed-systems challenges supporting millions of users.

Partners with Technology and Product leaders on budgeting, forecasting, monthly reporting, variance analysis, financial controls, and business decision support. Ensures accurate cost capture, accruals, provisions, and reporting in collaboration with Accounting. Provides financial insight, challenges stakeholders constructively, analyzes spend, headcount, vendor costs, and investments, supports annual budgeting, and improves business processes and reporting.

Partners with Technology and Product leaders on budgeting, forecasting, monthly reporting, variance analysis, and financial business partnering. Ensures accurate cost capture, accruals, provisions, controls, and reporting in collaboration with Accounting. Analyzes spend, headcount, vendor costs, and investment to identify trends, risks, and opportunities, while translating financial information into actionable recommendations and supporting annual budgets and process improvements.

Partners with Technology and Product leaders on budgeting, forecasting, monthly reporting, variance analysis, financial controls, and business decisions. Ensures accurate cost capture and financial results alongside Accounting. Analyzes spend, headcount, vendors, and investments; provides actionable recommendations; supports annual planning and process improvements; and acts as a trusted financial advisor to senior stakeholders.

Partners with Technology and Product leaders on budgeting, forecasting, monthly reporting, variance analysis, and financial business partnering. Ensures accurate cost capture, accruals, provisions, controls, and reporting in collaboration with Accounting. Analyzes spend, headcount, vendor costs, and investments, translating financial information into actionable recommendations. Supports annual budgeting, process improvements, ad hoc analysis, and senior stakeholder decision-making.