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Manage SaaS onboarding, expansions, and projects for Food & Beverage manufacturers. Define scope and success criteria, plan and execute multi-phase implementations, coordinate cross-functional teams, configure tenants, consult on process automation, communicate project status to clients and stakeholders, resolve issues, and continuously improve onboarding processes using AI and automation.

Inbound BDR responsible for engaging marketing-qualified leads, qualifying prospects, nurturing early interest, and setting high-quality appointments for Account Executives. Manage recycled leads and re-engagement, hit daily outreach activity targets, use AI and sales tools to research accounts and improve outreach, and collaborate cross-functionally to generate pipeline.

Sell SafetyChain's SaaS platform to enterprise food and beverage manufacturers by leading complex 6–12 month sales cycles, engaging stakeholders from plant floor to C-suite, building ROI-driven business cases, negotiating multi-year contracts, and coordinating cross-functional teams to ensure long-term customer success.

Serve as a trusted advisor for strategic enterprise customers to drive adoption and measurable outcomes from SafetyChain's QMS/MES SaaS. Build executive relationships, develop and execute success plans, lead business reviews and training, identify risks and expansion opportunities, coordinate cross-functional teams for escalations, and use analytics/AI to track customer health and ROI.