Handle inbound and outbound calls and emails to build relationships and close sales with small child care businesses. Manage pipeline and CRM records, meet monthly quotas, follow up on leads, and maintain long-term, high-value client relationships while working remotely during EST/Central hours.

Manage a portfolio of SMB child care clients via phone/email/SMS, build long-term relationships, grow revenue through referrals and upsells, collect and maintain customer data, proactively educate clients, analyze trends to provide actionable business advice, and work EST/Central hours remotely full-time.

Lead and execute technical and on-page SEO: perform site audits, keyword research, analytics and reporting, implement technical fixes (site architecture, schema, speed), manage SEO tools, develop content and link-building strategy, and collaborate with engineering and content teams.