Manage customer relationships to ensure successful onboarding, adoption, and value realization of an enterprise content data platform. Provide demos, training, pre- and post-sales support, negotiate contracts, prepare proposals, gather customer feedback for product teams, and drive upsell and new business opportunities.

Prospect and qualify new enterprise leads via cold calling, email, and social channels; schedule discovery meetings for AEs; nurture marketing leads into SQLs; record activity in CRM; learn product value and meet quarterly sales targets.