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Design and adapt visual assets for digital, social, CRM, campaigns, events, print and video; ensure brand consistency; prepare production-ready files; collaborate with Marketing, Product, CRM, Media and agencies; manage multiple projects and deadlines while maintaining Novibet Mexico's visual identity.

Serve as the first point of contact for VIP players across channels: resolve issues, answer queries, promote rewards and promotions, escalate to internal teams, and ensure VIP-related processes and policies are followed.

Support corporate compliance across multiple jurisdictions by maintaining corporate records, conducting KYC/UBO and due diligence checks, coordinating with external advisors, preparing responses for banks/regulators, supporting governance and corporate resolutions, tracking corrective actions, and assisting compliance training and cross-functional collaboration.