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Support onboarding, respond to customer inquiries, maintain CRM records, prepare training materials, monitor platform usage, facilitate meetings/webinars, gather feedback, and escalate issues to ensure customer success across EMEA.

Lead and support ESG advisory engagements across climate risk, carbon accounting (Scope 1-3), financed emissions, decarbonisation strategy, data quality, materiality assessments, and regulatory workstreams. Analyze large datasets, produce reporting deliverables and benchmarks via the Novata platform, guide client data collection and improvement, support SBTi-related activities, and act as an English/German client-facing contact while collaborating with Product and Customer Success.

The Senior Full Stack Engineer will develop and maintain ESG data management features, collaborate with teams, and mentor junior developers while scaling the platform.

As a Full Stack Engineer at Novata, you will develop and maintain web applications, improve ESG data tools, collaborate with teams, and mentor juniors.

The Customer Success Associate will assist in onboarding customers, resolve inquiries, monitor engagement, and collaborate with internal teams to ensure customer success with the Novata platform.

Support end-to-end ESG advisory engagements across climate risk, carbon, regulatory workstreams, and due diligence. Perform data analysis, quality checks, benchmarking, carbon accounting, regulatory scans, and client-ready deliverables. Leverage Novata’s platform, proprietary datasets, and AI tools; contribute to methodologies, training, proposals, and product feedback while collaborating cross-functionally.

Manage client onboarding and support for Novata's SaaS platform, coordinating with Customer Success, Product, and advisory teams. Serve as first point of contact for help-desk inquiries, maintain HubSpot records, drive engagement and retention, and relay customer feedback to improve product and processes.

London-based SDR responsible for sourcing and qualifying new business across private equity, private credit, and infrastructure; executing multi-channel outbound outreach; booking discovery calls and demos for EMEA AEs; converting marketing leads; maintaining HubSpot records; becoming fluent in the product and ESG reporting landscape; and feeding market feedback into the team.