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The role involves full-cycle B2B business development including prospecting, booking demos, closing deals, and onboarding clients, primarily using Salesforce CRM.

Own and grow a portfolio of large, complex Key Accounts ($250M+): drive retention, expansions and renewals; manage pipeline, forecasts and commercial negotiations; build executive relationships; collaborate with Product, Data, Engineering, Legal and Customer Success to deliver strategic, data-driven outcomes.

Validate and configure CreditorWatch SaaS product versions for customers, review requirements forms, create internal build requests, deliver demos, perform Level 2 support, liaise with product and solutions teams, and identify process improvements.

The Developer Experience Engineer at CreditorWatch enhances developer experience and operational efficiency by optimizing CI/CD pipelines, integrating AI tools, and improving workflows across teams.

Manage a portfolio of Collect customers in Victoria to drive net revenue retention through renewals, upsell, onboarding, adoption and relationship management. Own onboarding, training, contract renewals and pricing discussions, maintain CRM hygiene, resolve issues, and identify expansion opportunities while monitoring market trends to position CreditorWatch as a strategic partner.

Manage a portfolio of Collect product customers to drive net revenue retention through renewals, upsell, onboarding, adoption, training, relationship management, CRM hygiene and timely issue resolution.