Top Tech Jobs & Startup Jobs

Act as the technical partner for customers: onboard, troubleshoot, and resolve issues across NetBox deployments, integrations, and upgrades. Participate in architecture and planning, meet SLAs, escalate high-risk items, create runbooks, surface product feedback, and collaborate with Product, Engineering, TechOps, and Customer Success to improve product and processes.

Serve as the primary operational interface for partner field teams across EMEA, building relationships with partner sellers and technical contacts, coordinating enablement and events, maintaining CRM opportunity hygiene, supporting account mapping and pipeline progression, and acting as first contact for inbound partner requests to drive partner-sourced revenue and field alignment.