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Provides post-sales installation, configuration, support, troubleshooting, and design of advanced IT systems. Delivers technical assistance, customer training, pre-sales engineering, bill-of-materials development, and guidance to customer support teams. Supports Microsoft cloud offerings, coordinates technical activities, maintains certifications, and collaborates with internal and external clients. The role requires independent planning, strong communication, daily travel to appointments, and occasional after-hours work for project-related downtime.

The AV Systems Integration Specialist configures and troubleshoots audio-visual solutions, manages installations, and provides technical guidance while ensuring quality control during implementations.

The vCIO oversees client relationships, manages support requests, and develops IT strategies to enhance technology impact on businesses. The role balances proactive and reactive client engagements.

Configure, test, troubleshoot, and commission software/network-based AV systems in lab and field. Fabricate racks, verify wiring, load and test control programs and DSP builds, perform end-user training, document commissioning, and mentor junior specialists.

Plan, manage, execute, and close multiple IT projects as the single point of contact for customers. Maintain schedules, scope, cost, and project financial health; identify and mitigate risks; facilitate stakeholder relationships and governance; run meetings; and produce project documentation, status reports, and plans.

Lead end-to-end audiovisual projects including planning, installation, configuration, budgeting, vendor coordination, and client communication. Ensure projects meet timelines, budgets, and quality standards while mentoring teams, tracking expenses and time billing, conducting post-project evaluations, and identifying cost-saving opportunities.

Lead planning, execution, and delivery of AV projects from inception to completion. Develop project plans, manage budgets, coordinate teams/vendors, oversee installations, serve as client primary contact, mentor project teams, track progress and billing, conduct post-project reviews, and identify cost-saving opportunities while ensuring quality and on-time delivery.

Serve as a trusted technical advisor for enterprise networking presales and solution design. Lead discovery, architecture, proposals, and technical presentations. Provide implementation oversight, mentor delivery teams, evaluate emerging technologies, maintain certifications, and strengthen partner relationships to expand cb20's solution catalog and support sales and delivery.

The Project Coordinator I supports project tasks, coordinates schedules, tracks project progress, and communicates status with the project management team to ensure project completion.

Lead end-to-end development of RFP responses and strategic proposals: assess opportunities, plan responses, coordinate contributors, craft persuasive content, manage reviews, ensure compliance, and drive process improvements to increase win rates and submission quality.