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Serve as the merchant-facing technical bridge: investigate and resolve merchant issues, capture and prioritize user feedback, troubleshoot with engineers, support product launches with documentation and training, analyze product usage for growth opportunities, and collaborate with internal teams to ensure smooth merchant operations.

As a Graduate Product Engineer, you will troubleshoot merchant issues, prioritize feedback, support product launches, analyze product data, and collaborate with teams to enhance user experience.

Owns new merchant onboarding end-to-end to drive early retention and satisfaction. Coaches merchants on operations and Bigblue product, ensures first shipments run smoothly, educates to unlock value, tracks onboarding metrics, and champions process improvements internally.

The Sales Development Representative will identify decision-makers in target companies, engage prospects, and execute outbound lead generation campaigns to support Account Executives and meet revenue goals.

The Business Intelligence Engineer Intern will develop data pipelines, reporting infrastructure, and improve data quality for real-time operational insights in logistics.

The Sales Development Representative will prospect and engage leads in the German market, providing market insights and managing outbound campaigns to drive sales for Bigblue's logistics platform.

The Operations Manager will build and manage systems and processes for the merchant team to enhance efficiency, knowledge flow, and customer experience as the company scales. Responsibilities include operational excellence, knowledge management, product readiness, and team learning strategy.

Lead end-to-end B2B operations across the EU, owning service quality, SLAs, and KPIs. Manage and develop the B2B operations team, coordinate cross-functional and cross-country execution, resolve escalations, and drive process and system improvements with Product and Tech to scale B2B fulfillment.

The International Marketing Manager will lead content strategy, manage social media efforts, support sales resources, and enhance employer branding to drive growth for Bigblue.

The Data Analyst Intern will develop ELT pipelines, maintain data models, automate data tasks, ensure data reliability, and collaborate with teams to enhance data infrastructure.